Following updated guidance by the government the Association will be moving once again to Home Working measures.
This means for Association members, Benevolence caseworkers & Other outside agencies, Public, Media & General enquiries –
CONTACTING THE ASSOCIATION:
EMAIL: Association staff can be contacted by email as usual (see email addresses & standard working hours below).
PHONE:The Association office can be contacted by phone on 0300 400 1992. Please leave a voicemail. The Association’s phone system is set up to email all voicemails instantly to a member of staff who will forward messages on to the relevant member of staff for action during their working hours.
POST: Continue to send all post to the usual Association address; it will be collected and actioned at least once a week.
SHOP PURCHASES: Orders received by midnight each Saturday will be processed on the following Sunday and where stock is available will be dispatched on the Monday. Orders received by post during a week may not be processed until the following weekend, however where possible orders will be fulfilled as soon as is practicable to do so.
SUBSCRIPTIONS & NEW MEMBERS: All subscription payments will be processed as and when received. If you wish to pay over the phone please dial 0300 400 1992 and leave a voicemail stating clearly your name and contact number. New Membership’s received before midnight on a Saturday will be processed and welcome letters sent out on the following Monday.
BENEVOLENCE APPLICATIONS: The Association will continue to accept and process applications for assistance from the Benevolent Fund. Please do so via either The Royal British Legion or SSAFA as usual. Contact details of which can be found on our website along with further information on the Association Benevolent Fund. https://wracassociation.org/Benevolence
SSAFA & RBL CASEWORKERS: Please continue to contact the Association in the usual way. where possible via CMS or email.
LIONESS: The latest issue is with the printers and will be distributed as normal very shortly.
REMEMBRANCE: Both the Cenotaph & Field of Remembrance events have reduced their attendance numbers significantly. Those chosen to represent the Association have been notified, therefore if you’ve not been notified you will not be able to attend these events as part of the Association’s allocation.
PUBLIC ACCESS – It is expected that several restrictions will be in place for public viewing for Remembrance weekend as well. Family and friends wishing to view the march past are advised to check the latest guidance a week prior to Remembrance Sunday.
LOCAL EVENTS – We do not know what each individual village, town, city or community may be planning for their local Act of Remembrance, but we recommend you keep in touch with the civic offices and/or local Royal British Legion. Given the current, and changing nature of Covid-19 restrictions and guidelines we suggest you support your local event and fly the flag for female army veterans with your usual pride.
Office Manager & General enquiries – email@example.com (weekday mornings)
Association Secretary – firstname.lastname@example.org (weekday mornings)
Lioness Editor – email@example.com (weekday mornings)
Benevolent Fund Secretary – firstname.lastname@example.org (weekday mornings)
Finance Officer – email@example.com (weekday mornings)
PHONE (voicemails): 0300 400 1992
ADDRESS: WRAC Association
Unit 11 Basepoint
1 Winnall Valley Road